A woman becomes very curious about one of her psychiatrist husband's inmates, a man who was found guilty in the murder and disfigurement of his former wife.
After a car crash, criminal psychologist Dr. Miranda Grey regains consciousness only to find that she's a patient in the same mental institution that currently employs her. She's been accused of murdering her husband Dr. Douglas Grey — but she has no memory of committing the crime. As she tries to regain her memory and convince her co-worker, Dr. Pete Graham, of her innocence, a vengeful spirit uses her as an earthly pawn, which further convinces everyone of her guilt.
When an unexpected road rage incident puts his son in critical condition, an enraged father spirals down a dark path of emotional turmoil and vengeance.
Child psychologist Carter Nix is a loving and caring family man, but under this appearance lies a dark and troubled past. Grappling with the consequences of this past on his own psyche and the influence of his returning father and violent brother Cain, Carter becomes involved in a series of murders and kidnappings. Meanwhile, his wife Jenny rekindles an old love affair, placing herself in the crosshairs of her increasingly unstable husband.
Jordan Turner is an experienced 911 operator but when she makes an error in judgment and a call ends badly, Jordan is rattled and unsure if she can continue. But when teenager Casey Welson is abducted in the back of a man's car and calls 911, Jordan is the one called upon to use all of her experience, insights and quick thinking to help Casey escape, and not just to save her, but to make sure the man is brought to justice.