Annie Neal

A reclusive telemarketer has only one semblance of a friend: His telecommuter boss. But the telemarketer's social circle seems to improve greatly when a whimsical co-worker enters his life. Only, as he begins to sketch his new friend's portrait, disturbing "voices" from the phone man's past threaten to lead him into a network of destruction.

Ed Deline is a strict ex-CIA officer who went from being Head of Security to becoming President of Operations of the Montecito, whose job is to run the day-to-day operations of the casino. Following his departure, former Marine Danny McCoy, Ed's former protégé, becomes the Montecito's new President of Operations.