A father and son must team up to save Christmas when they discover Santa Claus sleeping in their garage, having crashed his sleigh and found himself on the run from the police.
When Brian Conway, a successful businessman whose family relationships have suffered, gets in a car accident on Christmas Eve, Santa gives him twelve chances to redo the day and repair the relationships in his life, including with his daughter Michelle.
Eddie Garrick is a good-hearted man who has lost his belief in the wonder of Christmas. While spending time with his nine-year-old daughter Charlotte on Christmas Eve, he befriends a mysterious man in a red suit named Nick.
When young Buddy falls into Santa's gift sack on Christmas Eve, he's transported back to the North Pole and raised as a toy-making elf by Santa's helpers. But as he grows into adulthood, he can't shake the nagging feeling that he doesn't belong. Buddy vows to visit Manhattan and find his real dad, a workaholic.
It's an unforgettable Christmas for the townsfolk of Wellington-on-Sea when the worst snowstorm in history alters everyone's plans — including Santa's.