Good Samaritan Sarah Fitzpatrick has a fatal accident just before Christmas, and finds herself in the lobby before the gates of Heaven. Certain that she will be let in, she is shocked to find that her name is not on the reservation list. However, she is granted the chance to return to Earth as an "angel in training" with the requirement to help a soul in need. Sarah has the 12 days before Christmas to secure her place on the list leaving her in the race for her after-life.
Two separate stories mesh - in the first, a young music teacher, Maggie Andrews, begins dying of a heart condition and her son Nathan tries to get a pair of Christmas shoes for her before she dies. In the second, lawyer Robert Layton and his wife Kate are slowly drifting apart and the matter comes to a head during Christmas when Kate takes over for Maggie for the school choir.
A young woman discovers a Christmas-themed dreamworld inside a magical snowglobe. Angela loves Christmas more than anything. However, her family does not share her love for the holiday at all. When she is about to breakdown because of her family, she receives a snowglobe in the mail. When she opens up the snowglobe, she is transported into the world inside, where Christmas is the heart and soul for everyone who lives there. She discovers she can return to her world by going down a small path in the small forest at the edge of the village, and can return whenever she winds up the snowglobe. After a long set of visits to the globe, she accidentally gets trapped inside.
In a modern cow town, the powerful ranch owner’s henchmen kill a ranch hand, prompting the sheriff to investigate despite facing strong opposition. He finds an unlikely ally in the rancher's overprotected daughter, but their quest for justice puts them both in danger.
The sweeping tale of Molly Callens and Ryan Kelly, two young students who share a profound friendship their first semester in college, a time that becomes the defining moment of their lives.