Jane Walker

When her husband dies, Mrs Adele Gereth quarrels with her carefree son Owen over the family estate and his desire to marry for love, not money.

A completely lost BBC1 drama series centred on the King family, who love, live, fight and work around a harbour in the Thames estuary.

Emphasises the importance of professional knowledge of an organisation’s stocks or services in dealing with difficult customers. Highlights the customer who parades their knowledge, the silent customer who cannot communicate his needs and the finicky customer who requires every detail. Features John Cleese, Anghared Rees, Patricia Routledge, Bernard Cribbins and Lynn Redgrave.